Full-Service Website Support Packages
You shouldn't have to stress about website maintenance and support. There’s enough on your plate already! Engenius' affordable hosting, maintenance, and support packages remove frustrations around website timelines, quality assurance, and maintenance.
We want to make sure your website stays up to date and meets your company’s needs. Our packages include domain and web hosting, image and copy updates, and regular theme and plugin updates.
Schedule a Call
Fill out the form below and tell us a little about yourself. Our team will reach out within 1 business day to schedule a 30-minute call.
Engenius Support Plans
Our personalized approach to website support and maintenance includes three main components:
Website Updates
We’ll update text, images, and forms, or create new pages. Any new features you want to add? We can help!
Fast Response Times
Our support team is dedicated to answering your ticket as quickly as possible. During business hours, we’ll respond to your ticket within 4 hours.
Friendly Customer Support
We love our clients! We’ll get to know you and your business so we can give personalized support.
Bronze
- Domain Registration
- Managed DNS Service
- 2 Hours Website Support
- Managed WordPress Hosting
- Regular Security, Theme, and Plugin Updates
- Monthly Google Analytics Reports
$175/month
Silver
- Everything included in Bronze
- Access to Account Manager
- Strategic Planning Meeting
- 4 Hours Website Support
$277/month
Gold
- Everything included in Silver
- Bi-Annual Strategic Planning Meetings
- Priority Support
- 6 Hours Website Support
$389/month
Gold Plus
- Everything included in Gold
- Quarterly Strategic Planning Meetings
$499/month
What Do Our Website Service Plans Include?
Managed WordPress Hosting Through Flywheel
Flywheel is one of the top managed WordPress hosts on the market, and we choose to work with them because of their excellent support, top-of-the-line performance, and robust security. All of our sites are hosted on dedicated Engenius servers. Our server environment features containerized sites, meaning that if one site on the server crashes, the others will remain unaffected.
Regular Website Maintenance
Your service plan covers regular website maintenance on your website. This time is allocated to perform necessary security updates, plugin updates, and theme updates. Upon completing these updates, we go through each page of your site and look at every element to make sure things look right and are functioning correctly.
Website Support
Website support is one of those things that nobody thinks they need until they run into an issue that they don’t have the solution for. That’s where we step in! Our support team is available to you from 8am until 5pm, Monday through Thursday and 8am to 12pm on Fridays.
Theme Guarantee
A theme is the framework on which your WordPress website is built. If for any reason your theme is no longer supported, we will transfer your site to a new theme at no cost to you.
What Our Clients Are Saying
Ready to Get Help With Your Website?
Take the first step toward a renewed digital presence. Contact us today to begin our proven discovery process and see how Engenius can help you.